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School Policies

Welcome to Highlands Music Academy!

 

We ask all students and teachers to review our terms and conditions, and know that we are always here to support you in your musical journey.

We are committed to creating a warm and welcoming environment where students and parents feel heard, respected, and appreciated. With that in mind, our policies are designed to be as simple as possible while fair and considerate to both students and staff.

 

Whether you need to cancel a lesson, schedule a make-up, or make a payment, please read over our policies so that you know what to expect :)

If you ever have any questions, feel free to call or text us at (502) 519-5109 or email us at info@highlandsmusicacademy.com

Thank you for being a part of Highlands Music Academy!

1. TUITION

  • All payments are processed by pre-authorized credit cards on the 25th of each month for the following month of lessons. ​

  • Private lessons are $124 per month for weekly 30 minute lessons, $186 per month for weekly 45 minute lessons, $248 per month for weekly 60 minute lessons. Tuition does not include any retail teaching materials such as books or instruments.

  • There is a $35 registration fee due ONLY at time of registration.

  • Tuition is never prorated for missed lessons.

  • Late payments received after 7 will incur a $15 late fee. If no payment is received before your first lesson of the month, your lessons may be subject to cancellation and removal from the schedule.​

2. CANCELLATIONS AND MAKEUPS

  • For any lesson missed by a student, please give us at least one day's notice and we will schedule a private make-up lesson with your teacher.

  • Unfortunately, no shows or late cancellations will not be eligible for a private make-up. 

  • For any lessons missed by a teacher, the Academy will attempt to provide a substitute teacher. If a substitute teacher is unavailable, a private makeup lesson with the teacher will be scheduled promptly.

  • In the event of school closing due to severe weather, we will reschedule private lessons, and may schedule makeups during a holiday break.

  • The Academy will soon begin to hold one-hour group make-up classes every weekend for any lesson missed, for any reason, at any time, regardless of notice. The classes are age and level appropriate. To sign up for a makeup class, contact the office and not the instructor for a date and time.

3. DISCONTINUING LESSONS

  • Every student here is on a month-to-month basis.

  • To discontinue lessons and to discontinue charges to your account, fill out the withdrawal form before the 20th of your last month. We do not prorate tuition for the last month’s lessons.

  • Students will be responsible for their last month’s tuition whether or not they attend lessons.

4. AVERAGE OF FOUR LESSONS PER MONTH

  • Monthly tuition is based on a 48 week year.

  • We are closed for four weeks for holidays. In the long months, you will get five lessons, short months such as November and December, you will get three lessons, and most months you will get four lessons.

  • The tuition is the SAME each month; i.e. we don’t charge you more when you have five lessons, and we don’t charge you less when you have three lessons in a month. This makes everyone’s accounting easier.

 

5. SUMMER VACATION

  • Highlands Music Academy operates year-round and does not close for the summer.

  • We are happy to offer unlimited makeups for our students. If you are taking a month off for vacation and want to resume the next month, your payment is still due on the 25th of the month to reserve your lesson time. If you choose to withdraw for the summer, we cannot guarantee your lesson time when you return.

  • The lessons for the month you miss can be made up when you return from vacation.

6. CARE OF STUDENTS

  • The school is not responsible for providing before or after care for students.

  • We advise parents/guardians with children under the age of six to remain in the school lobby or parking lot during the classes.

  • Students are not to be left at the school for excessive time periods before or after their lessons.

7. OPEN DOOR POLICY

  • Parents are always allowed to sit in on lessons. We have an open-door policy for lessons.

8. INJURIES

  • Parents, legal guardians of minors, students and adult students waive the right to any legal action for any injury sustained on school property resulting from normal lesson activity or any other activity conducted by the students or their siblings before, during, or after lesson time, including hearing loss or hearing damage.

  • Highlands Music Academy is not responsible for any damage done to vehicles or items stolen from vehicles.

9. PICKING UP

  • Children must wait for their parents to pick them up inside the Academy. Please do not ask them to meet you elsewhere.

  • Students are not to be dropped off on the street or curb. The Academy assumes no responsibility for children who leave unaccompanied.

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